Tek Remote

 29,00 + IVA

Tech support provided online and by the hour, cost-effective and fast.

For when you need custom computer support for specific needs!

Please Note: By choosing a quantity, you are establishing the number of hours you are contracting this service for.

Details

By contracting this service, you are contracting 1 hour of technical support, to be performed online, on tasks such as:

  • Cost for 1 hour (+ taxes): € 29
  • Intervention Method: Remote Online Support + Phone 1
  • Custom support to the configuration of WordPress WebSites and PrestaShop and OpenCart Online Stores
  • Updates and/or installation of programs
  • E-mail accounts configuration
  • Support to computer tasks from the user point of view
  • Limited to Windows and Android systems

 

Pre-Requisites:

1 The service is provided simultaneously by remote access to the client’s equipment and by phone. Therefore, the client must assure that, at the scheduled time: the equipment is available with administration access, with Internet access and with the possibility to install the Teamviewer (www.teamviewer.com) remote control application; has a landline phone (next to the computer) where to receive the phone call or, as an alternative, has the possibility to place a call to a mobile phone number to be provided by iFlexi; is available to keep the phone call and his/her presence next to the computer through the whole intervention period.

 

We have other Technical Support Services. Know them HERE.