Details

By contracting this service, you are contracting 1 hour of technical support, to be performed online, on tasks such as:

• Cost for 1 hour (+ taxes): € 29
• Intervention Method: Remote Online Support + Phone ¹
• Custom support to the configuration of WordPress WebSites and PrestaShop and OpenCart Online Stores
• Updates and/or installation of programs
• E-mail accounts configuration
• Support to computer tasks from the user point of view
• Limited to Windows and Android systems

Pre-Requisites:

¹ The service is provided simultaneously by remote access to the client’s equipment and by phone. Therefore, the client must assure that, at the scheduled time: the equipment is available with administration access, with Internet access and with the possibility to install the Teamviewer (www.teamviewer.com) remote control application; has a landline phone (next to the computer) where to receive the phone call or, as an alternative, has the possibility to place a call to a mobile phone number to be provided by iFlexi; is available to keep the phone call and his/her presence next to the computer through the whole intervention period.

We have other Technical Support Services. Know them HERE.