iFlexi Tek – Custom Tech Support

Tech support provided online and by the hour, cost-effective and fast

For when you need custom computer support for specific needs!

 

Choose a Service:

 
  Tek Remote Tek Premium
Intervention Cost (+ taxes) € 29/ hour Ask for a Quote
Intervention Method Remote Online Support + Phone 1 Online Remote and/or in Person Support 1
Custom support to the configuration of WordPress WebSites and PrestaShop and OpenCart Online Stores, updates and/or installation of programs, e-mail accounts configuration, support to computer tasks from the user point of view. Limited to Windows and Android systems.  
Custom implementation of security measures: analysis and update of systems and programs, installation and configuration of anti-virus and firewall programs, configuration of cloud backup system, review of security settings in e-mails and Facebook accounts, etc.  
  Tek Remote Tek Premium
 
Tek Remote
Intervention Cost (+ taxes): € 29/ hour
Intervention Method: Remote Online + Phone Support 1
Custom support to the configuration of WordPress WebSites and PrestaShop Online Stores, updates and/or installation of programs, e-mail accounts configuration, support to computer tasks from the user point of view.
Limited to Windows and Android systems.
Tek Remote

 

Tek Premium
Intervention Cost (+ taxes): Ask for a Quote
Intervention Method: Online Remote and/or in Person Support
Custom tech support, to be provided after a case by case analysis and quotation, for complex needs, regular, or long-term, or that involve in person support at the client’s location.
Tek Premium

Pre-Requisites:

1 The remote support service is provided simultaneously by remote access to the client’s equipment and by phone. Therefore, the client must assure that, at the scheduled time: the equipment is available with administration access, with Internet access and with the possibility to install the Teamviewer (www.teamviewer.com) remote control application; has a landline phone (next to the computer) where to receive the phone call or, as an alternative, has the possibility to place a call to a mobile phone number to be provided by iFlexi; is available to keep the phone call and his/her presence next to the computer through the whole intervention period.

2 It is only possible to guarantee the totality of the intervention actions in systems with the latest versions of Windows and Android. In other versions, actions compatible with those systems will be carried out.

3 In person interventions imply the payment of travel expenses, to be budgeted on a case-by-case basis.

Need Help?

Talk to us!

 

phone (+351) 300509503
Monday to Friday, 10:00 to 13:00, 15:00 to 18:00

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