Tech support provided online and by the hour, cost-effective and fast
For when you need custom computer support for specific needs!
Choose a Service:
1 The remote support service is provided simultaneously by remote access to the client’s equipment and by phone. Therefore, the client must assure that, at the scheduled time: the equipment is available with administration access, with Internet access and with the possibility to install the Teamviewer (www.teamviewer.com) remote control application; has a landline phone (next to the computer) where to receive the phone call or, as an alternative, has the possibility to place a call to a mobile phone number to be provided by iFlexi; is available to keep the phone call and his/her presence next to the computer through the whole intervention period.
2 It is only possible to guarantee the totality of the intervention actions in systems with the latest versions of Windows and Android. In other versions, actions compatible with those systems will be carried out.
3 In person interventions imply the payment of travel expenses, to be budgeted on a case-by-case basis.